NanhuFX Support
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NanhuFX Help Center

Official application support and troubleshooting resource for App Store users.

Frequently Asked Questions

How does the voice-synced autoscroll teleprompter work?

NanhuFX utilizes on-device speech recognition to translate your audio in real time. It automatically scrolls script lines to sit directly inline with your current spoken word, adjusting scroll speed to match your natural cadence.

How can I record script reads in native 4K resolution?

Open the script you want to read, tap the Camera icon to launch the record studio panel. By default, recording utilizes 1080p, but if you upgrade to NanhuFX Pro, you can switch camera defaults to native 4K resolution exports up to 60fps.

Are my audio clips and script drafts private?

Absolutely. All script databases are stored offline using Apple SwiftData and backed up securely to your private iCloud container. Speech recognition is processed locally on-device. We have no access to your script logs or video records.

How do I restore my previous premium pro purchase?

Navigate to the Settings tab (profile avatar icon) on the navigation tab bar, scroll down to the NanhuFX Pro upgrade section, and tap the 'Restore Purchases' option to re-verify your app billing with iTunes.

Data Privacy & Compliance

None of our utility or health tracker codebases transmit personal tracking telemetry. StoreKit logs are securely managed on-device via native iOS endpoints.

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