Runlit Help Center
Official application support and troubleshooting resource for App Store users.
Frequently Asked Questions
How does the Apple Watch tracking session sync workouts?
Runlit uses HealthKit's HKLiveWorkoutBuilder to stream real-time workout telemetry directly from Apple Watch sensors to your iPhone. Once you save the run on your wrist, it automatically updates your streaks and logs the workout into Apple Health rings.
What is the Streak Shield and how does it protect my streaker index?
We understand that rest days are essential. The Streak Shield is a built-in safety net that prevents your running streak count from resetting if you miss a scheduled workout day. Premium subscribers get one automatic Streak Shield rescue per month.
How do I export my weekly progress PDF report cards?
Navigate to the Progress tab in the app, select the weekly block you wish to export, and tap the share icon. Our Core Graphics PDF engine compiles a clean vector progress sheet complete with run tables and split details.
Does location tracking work completely offline?
Yes. CoreLocation GPS logging runs fully on-device without needing active cellular coverage. MapKit route snaps and path indicators will render once your device reconnects to a network or load from cache offline.
Data Privacy & Compliance
None of our utility or health tracker codebases transmit personal tracking telemetry. StoreKit logs are securely managed on-device via native iOS endpoints.